Terms of Service

Effective Date: December 1, 2025

Welcome to Suni (the "App", "we", "us", or "our"). Suni is an AI-powered health coaching app designed for users seeking personalized fitness and nutrition guidance. These Terms of Service ("Terms") govern your use of our mobile app, website, and related services (collectively, the "Service").

Please read these Terms carefully before using Suni. By registering an account or using the Service, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

By downloading, accessing, or using Suni (the "App") and any related services (collectively, the "Service"), you agree to be legally bound by these Terms of Service. If you do not agree, you must immediately stop using the Service.

2. Eligibility and Age Restriction

2.1

You must be at least 18 years old to use Suni.

2.2

By creating an account, you represent and warrant that you are 18 or older.

2.3

We do not permit users under 18 to register. If we discover an account belongs to someone under 18, we will terminate it immediately.

3. Child Sexual Abuse and Exploitation (CSAE)

3.1

Any creation, possession, sharing, or solicitation of child sexual abuse material is strictly prohibited.

3.2

We maintain a zero-tolerance policy. Violators will be permanently banned and reported to the National Center for Missing & Exploited Children (NCMEC) and relevant law-enforcement agencies worldwide.

4. Account Registration and Security

4.1

You are responsible for maintaining the confidentiality of your login credentials.

4.2

You must notify us immediately at support@suniapp.com of any unauthorized use of your account.

4.3

Account sharing, selling, or transferring is prohibited and will result in permanent suspension.

5. Subscriptions and In-App Purchases

5.1

Suni offers free features and premium "Suni Pro" subscriptions (monthly or yearly).

5.2

All payments are processed exclusively through Apple App Store or Google Play.

5.3

Virtual coins, gifts, or other virtual items are non-refundable, non-transferable, and have no monetary value.

5.4

Prices are displayed in your local currency and include applicable taxes.

5.5

You may cancel or manage your subscription at any time through your App Store / Google Play account settings.

6. Refund Policy

6.1

Refunds for subscriptions and in-app purchases are governed by Apple and Google policies.

6.2

We may, at our sole discretion, offer goodwill refunds in exceptional circumstances. Contact support@suniapp.com within 14 days of purchase with your transaction ID.

7. User-Generated Content (UGC)

7.1

You retain ownership of all content you create or upload (workout logs, food photos, chat messages, voice recordings, profile pictures, etc.).

7.2

By posting UGC, you grant Suni a worldwide, irrevocable, royalty-free, sublicensable license to host, display, modify (for formatting), distribute, and use it to operate, improve, and promote the Service.

7.3

You are solely responsible for your UGC and any consequences of posting it.

8. Prohibited UGC and Conduct

You must not upload, share, or engage in:

9. Content Moderation and Enforcement

9.1

We may monitor, review, or remove any UGC that violates these Terms.

9.2

Violations may result in warnings, temporary restrictions, or permanent account termination without refund.

9.3

Repeated or severe violations will lead to immediate permanent banning.

10. Leaderboards, Rankings, and Social Features

10.1

Participation in rankings, streaks, achievements, and public profiles is optional.

10.2

By opting in, your username, photo, scores, and badges become visible to other users.

10.3

Voice and video calls are peer-to-peer encrypted; we do not record calls but retain metadata (duration, participants) for safety and abuse prevention.

11. Intellectual Property

11.1

The Suni App, brand, logos, AI models, design, and all original content are owned by us or our licensors and protected by copyright, trademark, and other laws.

11.2

You may not copy, reverse-engineer, decompile, or create derivative works from any part of the Service.

12. Termination and Suspension

12.1

We may suspend or terminate your account at any time, with or without notice, for any violation of these Terms.

12.2

Upon termination, your right to use the Service ceases immediately, and all licenses granted to you are revoked.

12.3

Provisions that by their nature should survive (e.g., ownership, disclaimers, indemnity) will remain in effect.

13. Disclaimers and No Medical Advice

13.1

Suni provides fitness information and coaching tools for informational purposes only.

13.2

It is not a substitute for professional medical advice, diagnosis, or treatment.

13.3

Always consult a qualified healthcare provider before beginning any diet or exercise program, especially if you have pre-existing conditions.

14. Limitation of Liability

14.1

To the fullest extent permitted by law, Suni and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

14.2

Our total liability shall not exceed the amount you paid us in the 12 months prior to the claim.

15. Indemnification

You agree to indemnify and hold harmless Suni and its affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Service, your UGC, or your violation of these Terms.

16. Governing Law and Dispute Resolution

16.1

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

16.2

Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in San Francisco County, California.

16.3

You waive any objection to venue or inconvenience of forum.

17. Changes to These Terms

17.1

We may modify these Terms at any time.

17.2

Material changes will be notified via in-app notice, email, or a banner on login.

17.3

Continued use of the Service after changes constitutes acceptance of the new Terms.

18. Contact Information

For any questions, reports, or legal notices regarding these Terms, please contact:

Email: support@suniapp.com